You can contact RentHero support through the contact form or chat if you need help with your account, subscription, payments, or general platform issues.
Contact RentHero using the contact form
You can contact RentHero by submitting a request through the contact form.
The contact form allows you to describe your issue and send it directly to the support team.
To help the support team assist you faster, include:
- the email address linked to your account
- a clear description of the issue
- the date of any relevant charge or subscription change
- screenshots, if relevant
Contact RentHero through chat
You can also contact RentHero support through chat.
Chat can be a quick way to get help with common questions about your account, subscription, payments, or listings.
When to contact RentHero support
You may want to contact RentHero support if you need help with:
- account access or login issues
- subscription cancellation
- billing or payment questions
- refund-related questions
- unexpected or multiple charges
- reporting a suspicious listing
- general questions about how the platform works